Our ethics

We’ve always believed in trading responsibly – so we aim to make sure our impact on the world is a positive one.

We work extremely hard to build long-lasting relationships with the people who grow our tea. We pay sustainable prices and a premium for quality, we regularly visit the farms and co-operatives we buy from and we invest in their communities and their environment to help ensure both are thriving and resilient. In short, we strongly believe in ethical trading.

Our core standards

• Employment is freely chosen.
  
• Working conditions are safe and hygienic.
  
• Child labor shall not be used.
  
• Living wages are paid.
  
• Working hours are not excessive.
  
• No discrimination is practiced.
  
• Regular employment is provided.
  
• No harsh or inhumane treatment is allowed.
  

Long-lasting relationships and fair terms of trade

We’re committed to long-term relationships with suppliers who share our values of trading fairly and maintaining the highest standards of quality. We commit to paying sustainable prices for quality products, and we aim to meet farmers’ costs of production as a minimum. We always aim to develop a direct relationship with farmers to make sure that we have regular face-to-face contact and invest in sustainable business projects.